The Center for Health and Healing

999 Whitlock Ave SW, Suite 11, Marietta, GA 30064

Phone: (770) 590-7771 | Email: drdady@drdady.com

Website: www.drdady.com

Your privacy is something we take seriously at The Center for Health and Healing. When you visit our website, schedule a consultation, or receive care at our clinic, you are trusting us with personal information — and we do not take that lightly. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you have over your own data.

This policy applies to all interactions with www.drdady.com, our online booking system, our email communications, our social media presence, and our in-clinic services. By using our website or scheduling with us, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and contact us directly at drdady@drdady.com with any concerns.

1. Who We Are and Who This Policy Covers

The Center for Health and Healing is a chiropractic and holistic wellness practice owned and operated by Dr. Laurie Dady in Marietta, Georgia. We provide chiropractic care, functional medicine services, peptide therapy, DNA wellness testing, and a range of integrative health solutions to patients in the greater Cobb County area and beyond.

This Privacy Policy covers all individuals who visit our website, complete contact or intake forms, schedule appointments online, subscribe to our communications, purchase products through our online shop, or interact with us through social media. It also covers patients who provide personal and health information as part of receiving clinical care at our clinic.

2. Information We Collect

We collect information in several ways depending on how you interact with us. The categories of information we may collect include the following:

a) Information You Provide Directly

Full name, date of birth, and gender
Home address, phone number, and email address
Health history, current symptoms, medications, and prior diagnoses shared during intake or consultation
Insurance information where applicable
Payment and billing details
Messages, questions, or comments submitted through our website contact form or email

b) Information Collected Automatically

When you visit www.drdady.com, certain information is collected automatically through standard web technologies, including:

IP address and approximate geographic location
Browser type and version
Pages visited, time spent on each page, and navigation paths through the site
Referring website or search engine
Device type (mobile, tablet, desktop)

c) Information from Third-Party Booking and Marketing Platforms

We use GoHighLevel (accessed through marketing.drdady.com) as our customer relationship management and booking platform. When you schedule an appointment through our website, information you submit is stored within GoHighLevel’s platform. We may also receive information from social media platforms such as Facebook, Instagram, and YouTube when you interact with our pages or click through to our website from those platforms.

3. How We Use Your Information

We use the information we collect for the following purposes:

To schedule, confirm, and manage your appointments
To provide clinical care and document your treatment history within our practice
To communicate with you about your appointments, test results, or care recommendations
To process payments and maintain billing records
To send you appointment reminders, follow-up messages, or wellness information relevant to your care
To send health and wellness newsletters, blog updates, and promotional content — only where you have opted in to receive such communications
To improve our website, services, and patient experience based on how visitors interact with our content
To comply with applicable laws, regulations, and professional licensing requirements

4. HIPAA and the Protection of Your Health Information

As a healthcare provider, The Center for Health and Healing is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA establishes national standards for the protection of individually identifiable health information, referred to as Protected Health Information or PHI.

Your PHI includes any information we collect that relates to your past, present, or future physical or mental health condition, the care you receive at our clinic, or payment for that care. We are committed to maintaining the confidentiality of your health information in accordance with HIPAA and applicable Georgia state law.

We will not use or disclose your PHI for purposes beyond treatment, payment, or healthcare operations without your written authorization, except as required or permitted by law. You will receive a separate HIPAA Notice of Privacy Practices at the time of your first appointment, which provides a more detailed explanation of your rights and our obligations under HIPAA.

Please note that while we take every reasonable precaution to protect your health information, communications via standard email and general web forms may not be fully encrypted. We encourage you to contact us by phone for sensitive health inquiries.

5. Cookies and Website Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our content. Cookies are small text files placed on your device when you visit a website. They are widely used and do not give us access to your computer or any personal information beyond what you choose to share with us.

The types of cookies we use include:

Essential Cookies. These are necessary for the basic functionality of our website, including navigation and form submission. The site cannot function properly without them.

Analytics Cookies. We use Google Analytics to track website traffic, page views, and user behavior. This data is aggregated and anonymized and helps us understand what content is most useful to our visitors. Google Analytics data is governed by Google’s own Privacy Policy.

Marketing and Remarketing Cookies. We may use Facebook Pixel and Google Ads tracking to better understand the effectiveness of our advertising campaigns and to serve relevant ads to users who have previously visited our website.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party for commercial purposes. We will never sell your data. Period.

We may share your information only in the following limited circumstances:

Service Providers. We work with trusted third-party companies that help us operate our business, including our booking platform (GoHighLevel), our website hosting provider, our email marketing system, and our payment processor. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

Referring Healthcare Providers. With your authorization, we may share clinical information with other healthcare providers involved in your care, such as your primary care physician or a specialist.

Legal Obligations. We may disclose your information when required to do so by law, court order, subpoena, or regulatory authority, or where we believe disclosure is necessary to protect the rights, safety, or property of our patients, staff, or the public.

Business Transfers. In the unlikely event that The Center for Health and Healing is sold, merged, or transferred to another provider, patient information may be transferred as part of that transaction. You will be notified of any such change and given an opportunity to request deletion of your data where legally permissible.

7. Email Communications and Marketing

From time to time we may send you health and wellness newsletters, appointment reminders, promotional offers, new service announcements, or blog updates. We will only send marketing communications to individuals who have opted in to receive them.

You may unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any email we send, or by contacting us directly at drdady@drdady.com. Please note that even after unsubscribing from marketing messages, we may still send you important communications related to your scheduled appointments or clinical care.

8. Data Retention

We retain patient records and personal information for as long as necessary to provide clinical care, comply with legal and professional obligations, and resolve any disputes that may arise. Under Georgia law and applicable healthcare regulations, clinical patient records must generally be retained for a minimum of ten (10) years from the date of last service for adult patients.

Non-clinical data collected through our website — such as contact form submissions, newsletter subscriptions, or website analytics data — is retained for as long as it remains relevant to our operations or until you request its deletion, whichever comes first.

9. Data Security

We implement reasonable and appropriate technical and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These include secure server hosting, SSL encryption on our website, access controls limiting who within our practice can view patient data, and regular review of our data handling practices.

However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you believe your information has been compromised in any way, please contact us immediately at (770) 590-7771 or drdady@drdady.com.

10. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If a minor is to be treated at our clinic, a parent or legal guardian must be present during the intake process and must provide consent on behalf of the minor patient. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information promptly.

11. Your Rights and Choices

Depending on your location and the nature of your relationship with our Practice, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you and request a copy of it
Correct inaccurate or incomplete information in your records
Request deletion of your personal information, subject to legal and clinical retention requirements
Opt out of marketing communications at any time
Request a restriction on how we use your data in certain circumstances
File a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your health information rights under HIPAA have been violated

To exercise any of these rights, please contact us in writing at drdady@drdady.com or by calling (770) 590-7771. We will respond to all requests within a reasonable timeframe and in accordance with applicable law.

12. Social Media and Online Platforms

The Center for Health and Healing maintains active profiles on Facebook, Instagram, and YouTube. When you interact with our content on these platforms — including liking, commenting, sharing, or sending a direct message — those interactions are subject to the privacy policies of the respective platform, not this Privacy Policy.

We encourage you to review the privacy settings and policies of any social media platform you use. We will never ask you to share sensitive health information through social media direct messages. If you have a clinical question or concern, please contact us directly by phone or email.

13. Online Shop and Product Purchases

Dr. Dady offers wellness products through an online shop, including Standard Process supplements and doTERRA essential oils. Purchases made through our online shop may be processed through a third-party e-commerce platform. When you make a purchase, billing and shipping information is collected and handled in accordance with that platform’s privacy and security policies. We do not store your full credit card details on our own servers. All online transactions are processed using secure, encrypted payment systems.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make meaningful changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page from time to time so you are always informed about how we handle your information. Your continued use of our website or services following any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out to us directly. We are happy to assist.

The Center for Health and Healing

Attn: Privacy Inquiries