Privacy Policy

Effective Date: July 10, 2026

The Center for Health & Healing, LLC (“we,” “us,” or “our”) operates the website drdady.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal and mobile information when you visit or interact with our Website.

Please note that health-related information you provide to us as part of your treatment or patient relationship is also protected under federal law (HIPAA) and our Notice of Privacy Practices, as detailed below.

1. Information We Collect

We may collect the following types of information from users of the Website:

• Personal Information: This includes information that can identify you personally, such as your name, email address, mailing address, and billing information (if you purchase services or supplements through the Website).

• Mobile Information: Your mobile phone number, provided voluntarily when you request information, schedule an appointment, or opt-in to text communications.

• Non-Personal Information: Browser type, device type, IP address, pages visited, and traffic data collected via cookies to help improve your website experience.

2. How We Use Your Information

We use the information collected to:

• Manage, schedule, and confirm your patient appointments.

• Respond to your inquiries, contact requests, and web forms.

• Process payments securely for clinical services or supplements.

• Send you health, wellness, and appointment updates via your preferred communication channels (email or SMS).

3. SMS Text Messaging & Mobile Privacy (A2P Carrier Compliance)

We are committed to protecting your mobile privacy. This section outlines our strict adherence to mobile carrier compliance guidelines regarding text messaging:

• Mobile Opt-In: We collect your mobile phone number only when you voluntarily provide it to us (such as on patient intake forms, online appointment request forms, or text-to-join keywords). By opting in, you agree to receive transactional alerts and appointment reminders.

• Strict No-Sharing Policy: No mobile phone numbers or SMS opt-in consent data will be shared, sold, rented, or leased to third parties, affiliates, or external entities for marketing or promotional purposes under any circumstances. Text messaging originator opt-in data and consent are strictly confidential and are excluded from all general data-sharing practices.

• Opting Out: You may opt out of receiving text messages from us at any time by replying “STOP” to any text message you receive.

4. HIPAA & Protected Health Information (PHI)

As a holistic wellness and chiropractic practice, we take patient confidentiality seriously.

• Any medical information, health history, or symptoms you share through our patient intake processes or communication channels is treated as Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

• While our website uses Secure Socket Layer (SSL) encryption to protect information sent via web forms, standard email and text messaging are not entirely secure end-to-end encryption environments. We restrict the transmission of sensitive clinical data over standard SMS and limit text messaging primarily to scheduling, administrative alerts, and general office notifications.

• Your clinical PHI will never be disclosed to third parties without your explicit, written authorization, except as permitted or required by law for treatment, payment, or healthcare operations.

5. Sharing Your Information (Non-SMS Restrictions)

We do not sell, trade, or rent your personal information. We may share non-mobile information only in the following restricted scenarios:

• Service Providers: We may share non-mobile information with trusted third-party service providers (such as secure EHR systems, payment processors, or web hosts) who assist us in operating our practice. These vendors are contractually bound by Business Associate Agreements (BAAs) where required by HIPAA to strictly maintain your data’s security.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid court order or government agency request.

• Note: As stated in Section 3, mobile phone numbers and SMS consent data are explicitly exempt from all third-party sharing.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can modify your browser settings to refuse cookies, though doing so may affect certain website features or online booking functionalities.

7. Third-Party Links

Our Website contains links to external platforms, such as our supplement store or social media profiles. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies independently.

8. Your Privacy Rights

You have the right to access, correct, or request the deletion of the personal information we hold about you. If you are a patient, you also hold specific rights regarding your medical records under HIPAA. To exercise these rights, please contact our privacy officer using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect shifting regulatory requirements or practice changes. Updates will be indicated by a revised “Effective Date” at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we protect your information, please reach out to us directly:

The Center for Health & Healing

999 Whitlock Ave SW

Marietta, GA 30064

Email: drdady@drdady.com

Phone: (770) 590-7771